Situation
A global biopharmaceutical company headquartered in New Jersey develops innovative therapies for cancer and inflammatory disease treatment. Although it obtained many services from Axians as their relationship grew over time, the company initially sought the help of a skilled engineer to perform a much-needed Windows 7 implementation across the organization. This client was looking for expert service delivery that would avoid interrupting the vital everyday activity of its staff, which was made up of more than 7,000 employees at the time.
Sending out a request for proposals, the company was searching for an IT partner to help them meet all challenges quickly, efficiently, and flawlessly. Impressed with Axians’s wide range of services and support, they entered into a partnership that quickly came to deliver more than their original ask.
Solutions
Based on the success of the initial engagement, the biopharma company contracted Axians to provide services in cybersecurity endpoint protection, image building, and software distribution.
The biopharma company attributes the success of their partnership to Axians’s organizational adaptability, service solution flexibility, and ability to work within budget.